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About Us

 

Hercules is involved in every step of the process, from design to installation, to servicing and maintenance agreements.

Our sales team consists 100% of engineers who work closely with our designers, offering decades of combined experience and knowledge into the intricacies of the mechanical car park.  You will always reach a friendly voice on the end of the phone or email to assist you with your carparking query.

Developers, Architects, Traffic Engineers, Builders, Residential Home Owners, Strata Managers, Body Corporates, Real Estate Agents, Car Enthusiasts, Commercial Enterprises… today, more than ever before, our clients are recognising the substantial advantages of mechanical car parking systems, seeking to achieve maximum efficiency from the space available and thereby optimising investment.

 

What we provide our customers

For Residential Home Owners and Tenants we have a product to suit every residential carparking requirement, cost-effective options to park multiple cars without compromising on space.  Our systems offer sleek design, solid construction and enhanced functionality. Our experienced installation teams will complete timely installations offering flexible scheduling to suit your timeframe. Service and maintenance contracts are available and recommended to ensure optimal functionality of your system. 24/7 technical support is available with prompt call out responses.

For Builders we provide fully customised, competitively priced proposals using state-of-the-art design and technology. We bend over backwards to work to your schedules and our lead times are often more attractive than those of our competitors. Our highly experienced project managers and installation teams work efficiently and seamlessly with your project managers and subcontractors – from a simple installation to a highly complex project.  There is close and constant collaboration throughout the installation process to ensure the highest possible level of satisfaction from all stake-holders.Our bespoke systems are Australian Standard AS 5124:2017 complaint, with a 12 month warranty. Attractive service and maintenance contracts are available and recommended to ensure optimal performance of equipment resulting in happy home owners and tenants, as well as inductions and 24/7 call out service.

For Developers we provide quality, innovation, cutting edge design and space maximisation. Our bespoke, customised designs will integrate seamlessly into your plans.  We adapt to your design, you do not have to adapt to ours.
You can have confidence that we will collaborate closely with your builder to deliver, on time and on budget, a high quality, reliable, user-friendly carparking system.  We understand the importance of profitability on projects and a key deliverable is to ensure satisfaction from all stakeholders.

For Architects and Traffic Engineers our designers and engineers are always available to work with you through the design process, ensuring seamless integration of the carparking design into your overall concept. We understand your need to integrate the carparking solution into the overall design and at the same time maximise the car spaces for your client, using the most technologically advanced products available.
Access to our resources is welcomed, including DWG files for CAD drawings as well as detailed product specifications.
We are dedicated to assisting you find a solution for a difficult site, combining our expertise with our comprehensive range of products to draw from.

 

Service & Maintenance

Like any machinery or equipment, servicing of your car stacker, car lift or turntable is essential.
We offer service and maintenance agreements to keep your equipment operating at optimal level. Not only do we work hard to ensure the machinery looks in top condition for years after the installation, but our highly trained, experienced and friendly technicians are available to carry out thorough servicing and maintenance of your equipment to maintain the highest possible level of functionality, with safety our utmost priority.

 

Strata Management companies, Real Estate Agents, Body Corporates, Tenants and Home-owners rely on our responsiveness and expertise to keep their buildings and stackers trouble-free and smooth-running. We offer inductions and training to ensure all users of the stackers are fully conversant with the equipment and the safety parameters. Service technicians are available 24 hours a day 7 days a week to resolve any issues you may have with your car stacker.  Sometimes the problem can be resolved in minutes on a phone call, if not a qualified technician will attend the site promptly.

 

Call 1800 649 603 nationwide for assistance.

Customer Service

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